Recreational
Plays for entertainment. Predictable, loyal and the core of the business. Protect the experience and keep the relationship growing.
RETAINPlayer intelligence for sportsbook & casino operators
Know which players are worth keeping. Don’t bet blind: the same bonus for every player, no matter the odds of them coming back. We read players like a trading desk reads money: who they are, why they play, what they’ll do next. Then we apply the Kelly principle: every bonus sized to player value, calculated from your data, so no spend is wasted.
API, raw data export or back-office access
When informed players act, the price follows. Beat the closing line and you read the market right: that gap is CLV.
Sportsbook price
discovery and trading
Keep more of
the GGR you generate
Every player,
priced as a probability
Advanced statistical
and algorithmic models
01 / The approach
On a trading desk, the first question isn’t “who wins the match?” It’s “who is on the other side of this bet?” Recreational, informed and suspicious money each need a different response. Casino players are no different.
Plays for entertainment. Predictable, loyal and the core of the business. Protect the experience and keep the relationship growing.
RETAINPlays the system: bonus timing, promo patterns, game choice. Profile the pattern before you react. Price it; don’t just block it.
PRICE ITLinked accounts, abuse, unusual patterns. Spot it early and respond consistently across every product, not just one.
PROTECT02 / Player profiling
We learned the trade in Asia’s high-limit markets, where the world’s betting syndicates trade. There, good bookmakers don’t balance every book. They take positions, based on who is betting and what comes next. Retention should work the same way: decide where to invest instead of spreading bonuses evenly.
Same approach. New market: your casino players.
Every session, deposit and bet sharpens the player’s profile, even when nothing seems to change.
Player profiling turns activity into player value: how likely they are to come back, and what they are worth.
Size every bonus to player value, the way a trader sizes a stake with Kelly. More behind players likely to return, nothing behind abusers. Payment costs optimised too.
Make the move. Measure the response. Re-price the player.
03 / The bigger picture
GGR wins on paper. NGR wins the business. Bonuses and promotions spent on the wrong players turn strong GGR into weak NGR. We show you how to stop the leak: smarter bonusing and lower payment processing costs, so you keep more of the GGR you generate.
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